Introduction
Welcome to AK Management Services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, process, and disclose your information in conjunction with your access to and use of our services and website.
Information We Collect
We collect information that you provide directly to us when you use our services. This includes:
- Personal Identification Information: Your name, email address, phone number, and physical address when you register for an account, place an order, or request a quote.
- Booking Information: Details about the services you book, including the date, time, location, and any special instructions you provide.
- Payment Information: While we use a secure third-party payment gateway (Cashfree) for transactions, we may store transaction IDs and a summary of your payment for booking confirmation and record-keeping. We do not store your full credit card or bank account details on our servers.
- Communications: If you contact us directly, we may receive additional information about you such as the contents of your message and any other information you may choose to provide.
How We Use Your Information
The information we collect is used in the following ways:
- To provide, operate, and maintain our services, including scheduling and dispatching our professional teams.
- To process your transactions and send you related information, including booking confirmations and invoices.
- To improve, personalize, and expand our website and service offerings.
- To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates, and for marketing and promotional purposes.
- To send you emails and SMS notifications regarding your bookings and our services.
- To find and prevent fraud and to ensure the security of our platform.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
Your Rights
You have the right to access, update, or delete the personal information we have on you. If you have an account with us, you can update your personal details directly within your profile settings. For any other requests, please contact us directly.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
AK Management Services
Email: contact@akms.com
Phone: +919719200288